It seems that the Amazon.com shipping address problem is worse than I previously had realized. As I reported earlier, the problem comes when people add a new address to their account and try to tell Amazon that it's their primary address. When placing an order, Amazon will sometimes switch the address back to the original shipping address.

What's really strange is that addresses can be deleted from the account, but they apparently are not deleted from Amazon's servers and have been known to "come back" at seemingly random times and appear as the account's primary address.

I wonder how many colleges across the country have stockpiles of packages from Amazon.com that were sent to former students who haven't attended the school for years but couldn't get rid of the college address from their account. I'll be reporting more on this situation, and hopefully a response from Amazon, very soon.
Amazon Animosity

Amazon.com has been the internet's leading retailer since the early days of Web 1.0. Their employees are hand-picked from top schools and are considered some of the top programmers and logistics personnel in the world. So why does Amazon.com still have major problems shipping packages to the correct address?

The story has been told before: a customer moves to a new address, adds the address to the Amazon.com shipping profile, and then tries to delete the old shipping address. Everything looks fine at first, and only the new address shows in their account information. The problem comes when they try to place a new order, especially if they use one-click ordering. They will often find that the old address is back in their account, and their order has been shipped to the old address.

This is not the kind of problem that a major online retailer like Amazon.com should still be having. I'm sure it's somehow related to using redundant servers and not propagating account changes across all servers, but I'm not a tech guy, so who knows. What I do know is that Amazon.com NEEDS to fix this problem, because it's causing some serious customer frustrations.
Major Online Retailer Refuses To Admit Major Problems With Shipping Script